Last updated: 2023/03/21
1. Children and privacy
We take the privacy of children (those under 13) very seriously. When referring to "you" or the "user", this document is referring to the adult (parent, teacher or otherwise) using our apps. When it comes to their children, we call them out specifically in this document.
We aim to collect as little data as possible on children. We only collect that which is necessary for our apps to function, and for us to make them better for you and your children.
2. Collection of your information
We may collect information about you in a variety of ways. The information we may collect via our apps depends on the content and materials you use and includes:
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when participating in our apps.
Information our servers automatically collect when you access our apps, such as your native actions that are integral to our apps, including answering questions, as well as other interactions with our apps and other users via server log files.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We may request to send you push notifications regarding your account or our apps. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
We process personal and derivative data of children, as defined above. The personal data we may collect for children is listed below:
- Date of birth
3. Use of your information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via our apps to:
- Assist law enforcement and respond to subpoena.
- Compile anonymous statistical data and analysis for use internally.
- Create and manage your account.
- Email you regarding your account.
- Fulfil and manage purchases, orders, payments, and other transactions related to our apps.
- Increase the efficiency and operation of our apps.
- Monitor and analyse usage and trends to improve your or your child's experience with our apps.
- Notify you of updates to our apps.
- Offer new products, services, mobile applications, and/or recommendations to you and your child.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of our apps.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
4. Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By law or to protect rights
If we believe the release of information about you or your child is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party service providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, we may share your information with third parties for marketing purposes, as permitted by law. We will not share children's information with marketing third parties.
Sale or bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
5. Analytics and tracking technologies
Cookies and other tracking technologies
- Make our apps functional, such as by saving the progress in the Application.
- Enable analytics, as specified below.
- For the security and performance of our apps.
Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our apps.
The third-party vendors we use in our apps are:
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
6. Security of your information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
In th event that you or your child's data is compromised, we will notify you as soon is reasonable after us becoming aware of it.
7. Options regarding your information
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.
Emails and communications
We use Mailchimp as our marketing platform. By clicking subscribe, you acknowledge that your information will be transferred to Mailchimp for processing.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting Mailchimp directly.
8. Contact us